Pinnacle Bank Security
Safe Online Banking
Technology, accountability and ongoing communication help us insure that your online banking experience is safe and secure.
** SPECIAL ADVISORY ** Phishing Scams
There is currently widespread use of an email scam known as “Phishing”, in which identity thieves send emails to bank customers asking them to “verify” information or otherwise divulge personal data.
We never send emails requesting personal information. We will never ask you to “verify’ information. We will never ask you to click on a special site link to do so. While emails of this nature may look like they are from us, and even use our logo, they are most likely a “Phishing” scam. Do not answer them. If you receive an email purporting to be from us, do not hesitate to call Us to confirm it.
When you bank online with us, your transaction is safeguarded by the full extent of available technology.
When you use the Internet to visit us, whether it’s to review your account, or to transact other business, you are entering a secure area. Here are just a few safeguards we have in place to help ensure your personal security when visiting us online:
Your Password – We’ll ask you to develop secret password that only you will know. Only then will you be able to retrieve personal information about your account.
Our Privacy policies – Our entire staff is dedicated to protecting the personal privacy of you, our customer. We have stringent privacy policies in place, and have instituted bank-wide measures to assure that they are strictly observed.
When you bank with us you can bank with confidence.... Online, on the phone or in person!
The bottom line: Don't get hooked by fraudulent phishing attempts!
Protecting Yourself Against Email Fraud
Internet “phishing” scams are one of the fastest-growing frauds today. Phishing typically involves a bogus email message that uses legitimate materials, such as a company’s Website graphics and logos, in an attempt to entice e-mail recipients to provide personal financial details, such as a credit card and Social Security numbers.
Financial institutions, government agencies, retailers, credit card companies and many other organizations have seen their Web site graphics, including corporate logos and other material, “borrowed” by fraudsters intent on tricking consumers into divulging personal financial information by responding to an official-looking, but entirely bogus, email. Like many cons and scams, phishing preys on the unwary. Here’s how you can keep your guard up, and help fight back against this form of fraud.
Take Some Simple Precautions
Never respond to an unsolicited email that asks for detailed financial information. Know whom you are dealing with.
Report anything suspicious to the proper authorities. Alert the company or government agency identified in the suspect email through a Web address or telephone number that you know is legitimate.
You can also contact the internet Crime Complaint Center at www.ifccfbi.gov -a partnership between the FBI and the National White Collar Crime Center-if you think you have received a phishing email or have been directed to a “phishy-looking” Web site.
Stop, Look and Call
The Department of Justice advises email users to “stop, look and call” if they receive a suspicious email.
Stop. Resist the urge to immediately respond to a suspicious email-and to provide the information requested-despite urgent or exaggerated claims.
Look. Read the text of the email several times and ask yourself why the information requested would really be needed.
Call. Telephone the organization identified, using a number that you know to be legitimate.
If You’ve Been “Phished…”
If you believe that you have provided sensitive financial information about yourself through a phishing scam, you should:
Immediately contact your financial institution.
Contact the three major credit bureaus and request that a fraud alert be placed on your credit report. The credit bureaus and phone numbers are Equifax, 1-800-525-6285; Experian, 1-888-397-3742; TransUnion, 1-800-680-7289.